Privacy Policy

Wood Guys ("we", "us", or "our") respects your privacy. This policy explains what information we collect when you visit our website or request an estimate, how we use it, and the choices you have. This policy applies to woodguys.com and our related web pages.

Information We Collect

Information you provide directly. When you submit a free estimate request or contact us through this site, you may share your name, phone number, email address, home address, and details about your flooring project. We use this information to respond to your inquiry, schedule an in-home estimate, and prepare a quote.

Information collected automatically. Like most websites, we automatically collect certain technical data when you visit, including your browser type, device information, approximate location based on IP address, the pages you view, and the dates and times of your visits.

How We Use Your Information

• To respond to your estimate requests and answer your questions.
• To schedule and perform in-home measurements and consultations.
• To prepare pricing and project proposals.
• To communicate with you about your project and our services.
• To improve our website, content, and customer experience.
• To comply with legal obligations and protect our rights.

We do not sell your personal information to third parties. We may share it with service providers who help us operate our business (such as our customer relationship management platform) under agreements that require them to protect your information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to understand how visitors use our site so we can improve it. We use Google Tag Manager to deploy measurement tags and the Meta (Facebook) Pixel to measure ad performance. These tools may set cookies on your device and collect the technical data described above. You can control or delete cookies through your browser settings, and some parts of our site may not function properly if cookies are disabled.

Third-Party Services

We use third-party tools for analytics and advertising, including Google Analytics and Meta (Facebook). These providers may use cookies to collect information about your visits to this and other websites to provide measurement services and personalized ads. Each provider has its own privacy policy governing how it handles that information. We encourage you to review those policies.

Your Privacy Choices

You may request access to, correction of, or deletion of the personal information you have shared with us. You can also opt out of receiving marketing communications from us at any time by replying to any message and asking to be removed from our list. To exercise any of these rights, contact us using the information below.

Data Retention

We retain the information you submit for as long as needed to respond to your request, provide our services, and maintain records for legitimate business purposes. If you ask us to delete your information, we will remove it from our active systems within a reasonable time, subject to any legal retention requirements.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will revise the "last updated" date at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have questions about this privacy policy or how we handle your information, please reach out.

Looking for our services instead? View our hardwood flooring services.